Refund Policy

Last updated: 8 August 2026. This Refund Policy describes how Nodesync Core handles refunds for educational programs related to Hardware Wallet Usage Ledger training. This website does not process payments directly; refunds apply to purchases completed through our authorized enrollment channels.

Eligibility

You may request a full refund within 14 days of purchase if you have accessed fewer than two graded or mentor-reviewed module submissions and have not downloaded more than the introductory template pack. Partial refunds may be available between day 15 and day 30 when less than half the live sessions have occurred, minus a 15% administrative fee.

Timeframe

Submit refund requests promptly. Requests after day 30 are evaluated only for documented service failures (for example, cohort cancellation by Nodesync Core).

Conditions for full or partial refund

Full refunds require unused mentor hours and return or certified deletion of distributed workbook files upon our request. Partial refunds reflect unused live sessions. Complimentary materials advertised as free are not refundable as cash equivalents.

Non-refundable items

Third-party software licenses, completed private workshops that already occurred, and customized team glossaries delivered under Custodian Circle are non-refundable once delivered. Currency conversion fees charged by your bank are outside our control.

Refund process

Email support@nodesync-core.digital with your full name, purchase reference, program name, and reason. We may ask clarifying questions within five business days. Approved refunds are confirmed in writing.

Processing time and method

Approved refunds are typically processed within 10 business days to the original payment method. If that method is unavailable, we will arrange an alternative transfer after identity verification.

Cancellation

You may cancel future cohort attendance under the timelines above. Nodesync Core may cancel a cohort that does not meet minimum enrollment; in that case you may choose a full refund or transfer to a later cohort at no extra charge.

Exceptions

Mandatory consumer rights under Korean law remain available where they apply. Nothing in this policy limits non-waivable statutory remedies. Force majeure events may delay processing timelines; we will communicate revised estimates.

Contact for refund requests

support@nodesync-core.digital · +82-1-226-4481 · Street: 94-7, Ami ri 3, Bubar-eup; City: Icheon-si; State/province/area: Gyeonggi-do; Phone number: +82-1-226-4481; Country calling code: +82; Country: Korea;